Support

Get Help

Welcome to BooksFeed support. We're here to help you get the most out of your book notes and highlights.

Contact Us

If you have questions, feedback, or need assistance, please contact us:

Email: adir121@protonmail.com

We typically respond within 24-48 hours

Frequently Asked Questions

How do I import my Kindle notes?

To import your Kindle notes:

  1. Connect your Kindle to your computer
  2. Navigate to the "documents" folder
  3. Find the "My Clippings.txt" file
  4. In the app, tap the import button and select this file

How do I create an account?

Tap the profile icon in the top left corner and select "Sign Up". You'll need to provide:

  • Your name
  • Email address
  • Password (minimum 8 characters with letters and numbers)

How does the shuffle feature work?

The shuffle feature randomly reorders your notes to help you rediscover insights. You can:

  • Tap the shuffle button in the toolbar
  • Pull down to refresh (pull-to-shuffle)
  • Use the floating action button at the bottom right

Can I sync my notes across devices?

Yes! When you create an account and sign in, your notes will automatically sync across all your devices including iPhone, iPad, and web.

How do I delete my account?

To delete your account and all associated data, please contact us at adir121@protonmail.com with your account email address. We'll process your request within 30 days.

Is my data secure?

Yes, we take security seriously:

  • All passwords are encrypted
  • Data is transmitted over secure HTTPS
  • We never sell your data
  • No advertising or tracking

Read our Privacy Policy for more details.

What file formats are supported?

Currently, we support:

  • Kindle "My Clippings.txt" files
  • Standard Kindle notes export format

The app isn't working. What should I do?

Try these troubleshooting steps:

  1. Make sure you're using the latest version of the app
  2. Restart the app
  3. Check your internet connection
  4. Try signing out and back in
  5. If the issue persists, contact us with details about the problem

Feature Requests

We love hearing from our users! If you have ideas for new features or improvements, please email us at adir121@protonmail.com. We carefully consider all feedback.

Report a Bug

Found a bug? Help us improve by reporting it. Please include:

  • Description of the issue
  • Steps to reproduce
  • Device model and iOS version
  • Screenshots (if applicable)

Send bug reports to: adir121@protonmail.com

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